Technical¶
On a high level this package allows an easy way to subscribe to events via Microsoft Graph API. It's primary use here is to allow a solution to receive events whenever an email inbox recieves a new email.
Flow/process¶
Required input data from a solution is an application config populated with a microsoft azure application configuration as well as resources to subscribe to. The configuration is used in order to authenticate with the Graph API.
Duplicate check¶
Sometimes Microsoft will send the same email multiple times to Lime, when Lime will process the events too slow. Therefore we have added the ability to check if the specific email already been added to Lime CRM.
How it works:
Lime admin will automatically add the IDs of the e-mails being processed in sys_data and add a property to the EmailItem called is_processed.
It can easily be done with the function: have_email_been_processed that exists in limepkg_ms_inbox.behaviours
or just check the property is_processed yourself.
File size limits¶
Lime Inbox itself doesn't have a coded limit when it comes to file sizes.
Lime as an application have a limit of files depending on how the files are stored.
| Store type | Used in Cloud | Used in On-Prem | Limit in (MB) |
|---|---|---|---|
| SQL | Not supported | Yes (Default) | 50 |
| Disk | Not supported | Yes (Can be configured) | No given limit, OS and disk space/speed is the limit |
| S3 | Yes (Default) | Yes (Can be configured) | 100 |
| Sharepoint Online | Yes (Can be configured) | Yes (Can be configured) | No given limit, Graph API and timeouts is the limit |
Inbox will store different files depending on your configuration.
As a maximum you can store the mail file itself including all attachments (that means total size = sum of body and attachments.)
You can also store each attachment as a separate file and skipping the mail file or even do both.
The most common limit is that the total size of the email and attachments timeout and will cause errors. But when this happen it will be flagged as an error and you can see it in your start page using the Status add-on